All orders ship on pallets via common carrier. We do not utilize regular UPS ground service due to damage issues. However, if your order contains only unbreakable items, we will consider using ground service, upon request. Please let us know if you need any special services such as a residential delivery, a lift gate or a smaller-sized truck due to limitations at your delivery location. (These services will incur additional shipping costs). Please inform us in advance if you are closed on certain days and cannot accept deliveries. Shipping charges are not calculated until your order has been picked and processed. If you would like to know the cost of shipping prior to your order leaving our warehouse, please let us know in advance.